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RentChase

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UK lettings Built for letting agents & property managers

Smarter arrears management, without replacing your PMS.

AI-powered RentChase sits on top of the property management software you already use. It spots arrears, reads tenant emails, drafts replies for you to approve and prepares the Section 8 paperwork, so your team spends time on people, not spreadsheets.
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See how it works
30-minute Zoom demo · Prototype in active development · Reapit integration in progress
Example: 7 cases meet Ground 8Form 3A ready to prepare · demo data
Example: 9 AI reviews pendingWaiting for a person to approve · demo data
Dashboard · example data
RentChase dashboard showing open cases, total arrears, Ground 8 cases and AI reviews pending (example data)
Works with your property management softwareRentChase reads tenancy and balance data from your PMS. Nothing to migrate.
ReapitIntegration in progress
Demo data feedAvailable in the prototype
Other PMSTalk to us
The problem

Arrears work is relentless. It shouldn’t be chaotic.

Balances live in one system, tenant replies in an inbox, letters in Word and the legal paperwork somewhere else. Cases slip.
Today

Scattered, manual, easy to miss

Typical arrears chasing in a busy lettings office.
  • Checking the PMS for who’s behind, then keeping a separate tracker
  • Tenant emails buried in a shared inbox, with promises to pay forgotten
  • Writing the same chaser letters again and again
  • Hunting down the right form and figures when Ground 8 is reached
With RentChase

One calm view of every case

Built on top of the systems you already have.
  • Cases open automatically from £5 and close when the balance clears
  • Matched tenant emails summarised, classified and given a suggested next action
  • Replies and letters drafted for you to review, edit and send
  • A draft Section 8 Form 3A in one click once Ground 8 is met
AI integration

AI that does the reading and drafting. People make the decisions.

RentChase uses AI to read and classify tenant emails, draft replies for a person to approve and help prepare the paperwork, so your credit controllers can spend their time on the conversations that need them.
Reads and classifies tenant emailsEmails from your Outlook inbox are matched to the tenancy, summarised and classified: promise to pay, payment plan, dispute, hardship and more.
Drafts replies for you to approveA suggested reply and next action are prepared for a person to review, edit or reject. Nothing is sent automatically.
Helps prepare the paperworkStage letters, PDF statements of account and a draft Section 8 Form 3A are prepared for you to check, sign and serve.
Example workflow
Tenant email arrivesMatched to the right tenancy from your Outlook inbox
↓ AI reads & classifies
Summary, classification and next actionPromise to pay, payment plan, dispute, hardship and more
↓ AI drafts
Reply or letter draftedWaiting in the review queue
↓ A person decides
You approve, edit or rejectNothing is sent until a person approves it
Benefits

Built for credit control teams.

Designed to help your team stay on top of every case, with less admin and a clear record of every decision.

Automate the dunning process

Trigger the appropriate communication as arrears progress through defined stages.

Ensure consistent follow-up

Prompt credit controllers when calls, emails, letters or reviews are due.

Support legislative compliance

Build the relevant legal requirements and restrictions into the workflow.

Maintain a complete audit trail

Record all contact attempts, correspondence, payments, promises to pay and decisions.

Identify cases requiring escalation

Highlight accounts approaching important legal or operational thresholds.

Improve recovery rates

Help credit controllers prioritise cases and intervene before arrears become more difficult to recover.

Reduce administration

Automatically prepare letters, calculate arrears, generate task lists and produce management reports.

See how it fits your team’s process.

Book a 30-minute Zoom demo and we’ll walk you through the workflow, using your questions as the agenda.
Book a demo
Features

Everything you need to recover rent arrears, nothing you don’t.

Purpose-built for UK residential lettings, and designed around a person making every important decision.

Reads from your PMS

Pulls tenancy and balance data from your existing property management software. Reapit integration is in progress.

Cases open themselves

An arrears case opens automatically from £5 and closes when the balance clears. No manual tracking.

A dashboard that works on your phone

Open cases, total arrears, Ground 8 cases, AI reviews pending and overdue actions. Tap a card to filter.

Templates & bulk sending

Editable stage letter templates, plus bulk sending where each message still gets an individual review.

PDF statements of account

Attach a statement with a period picker, checked against the balance in your PMS.

Privacy by design

No tenant names, addresses or contact details are stored. They’re pulled live from your PMS when needed.

Dashboard

See every arrears case at a glance.

Know where you stand the moment you log in, on the desk or on the move.
  • Open cases, total arrears and Ground 8 cases in one row
  • Clickable cards filter the list instantly
  • AI classification and next action on every row
  • Multi-company: each company only sees its own cases
Cases · example data
RentChase dashboard showing open cases, total arrears, Ground 8 cases and AI reviews pending (example data)
RentChase dashboard on a phone (example data)
Case detail · example data
Case detail with email composer and AI draft (example data)
Case & inbox

Replies drafted. Decisions yours.

Tenant emails land on the right tenancy with a short summary, a classification and a suggested next action.
  • Promise to pay, payment plan, dispute, hardship and more
  • Draft with AI or start from an editable stage template
  • Attach a PDF statement checked against the PMS balance
  • Bounced emails are flagged automatically
How it works

From first arrears to compliant paperwork in three steps.

1

Connect your PMS

RentChase reads tenancy and balance data from the software you already use. There’s no migration and no double entry.
2

Triage arrears and inbox

Cases open automatically. Tenant emails are matched, summarised and classified so you see who needs what first.
3

Recover with compliant letters & Form 3A

Send reviewed replies and stage letters, attach statements and, when Ground 8 is met, draft Form 3A to check, sign and serve.
Human-in-the-loop AI

AI that helps. A person that decides.

RentChase uses AI sparingly, to summarise and suggest. It never contacts a tenant or closes a sensitive case on its own.
Nothing is sent automaticallyEvery AI-drafted reply is reviewed by a person before it goes.
A review queue for every suggestionApprove, edit or reject, then Undo if you change your mind.
Hardship and dispute are never auto-closedSensitive cases are always flagged for a human decision.
Review queue · example data
Review queue with Approve, Edit and Reject buttons (example data)
Privacy & GDPR

Tenant details stay in your PMS.

RentChase is built to keep personal data where it belongs. Names, addresses and contact details are never stored in its database.
  • Pulled live from your PMS, linked only by tenancy code
  • Only matched tenant emails are summarised by AI
  • Each company sees only its own cases
  • AI use is kept to a minimum by design
GDPR-minded design. Not legal advice or a compliance certification.
Your PMSTenant names, addresses, contact details and balances stay here
↓ Fetched live · tenancy code only
RentChaseShows tenant details on screen when needed; stores case records against the tenancy code, not the person
Prepare Form 3A · example data
Prepare Form 3A dialog pre-filled from the case (example data)
UK legal workflow

Section 8, ready when Ground 8 is.

RentChase flags when a case meets Ground 8, then pre-fills the official Form 3A for you.
1
Ground 8 flaggedThe dashboard shows which cases meet the threshold.
2
One-click draftForm 3A is pre-filled from the case and your PMS data.
3
You check, sign and serveIt’s always a draft. Nothing is sent for you.
Vulnerability and dispute flags are surfaced before you serve anything.
⚠ Placeholder section · pricing not yet decided
Pricing

Simple, low-cost pricing. Coming soon.

We’re finalising plans. Book a demo and we’ll talk through what would suit your agency.
Placeholder

Plan one

Short description of who this plan is for.

Pricing coming soon

No price set
  • Feature to be confirmed
  • Feature to be confirmed
  • Feature to be confirmed
Book a demo
Placeholder

Plan two

Short description of who this plan is for.

Pricing coming soon

No price set
  • Feature to be confirmed
  • Feature to be confirmed
  • Feature to be confirmed
Book a demo
Placeholder

Plan three

Short description of who this plan is for.

Pricing coming soon

No price set
  • Feature to be confirmed
  • Feature to be confirmed
  • Feature to be confirmed
Book a demo
FAQ

Questions, answered.

No. It sits on top of your existing PMS and reads tenancy and balance data from it. Reapit integration is currently in progress.

Never. AI drafts are always reviewed by a person, and nothing is sent automatically. Bulk sending still gives you an individual review for each message.

Not in RentChase. Names, addresses and contact details are pulled live from your PMS and only the tenancy code links them to a case.

No. Once Ground 8 is met it prepares a draft Form 3A for you to check, sign and serve. It’s not legal advice.

RentChase is a prototype under active development. Book a demo to see where it is today and what’s coming next.

Pricing hasn’t been decided yet. The aim is to keep it low-cost for agents. Get in touch and we’ll keep you posted.

Book a demo

See RentChase in 30 minutes.

Pick a time that suits you and we’ll walk you through the platform on a Zoom call, using your questions as the agenda.
  • Live walkthrough of the dashboard, inbox and Form 3A
  • Zoom link sent to you automatically after booking
  • No obligation, no pressure
Prefer a new tab? Open the booking page on Calendly.

Ready to take control of arrears?

Book a 30-minute demo and see how RentChase fits alongside your PMS.
Book a demo
Email us
Or contact us directly: admin@oncode.uk  ·  07908 745864